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LCCH Spirit
Local Caring Committed Hospital
We declare these expectations as principles for shaping our personal and professional growth. They are instrumental in the accomplishment of our ultimate mission – To provide compassionate care to those we serve.
1. I treat others as I would like to be treated.
2. I strive to earn trust and confidence.
3. I share my knowledge and expertise.
4. I listen to and consider new and creative ideas.
5. I speak up on ideas and issues in the best interest of LCCH.
6. I give credit where it is due.
7. I use all LCCH resources honestly.
8. I promote and practice teamwork amongst colleagues.
WHAT YOU CAN EXPECT FROM LAKE CHELAN COMMUNITY HOSPITAL
1. A work environment characterized by honesty, trust, open communication
and individual respect that provides meaningful and significant life-work,
recognition, challenge and growth.
2. Competent and considerate management and leadership whose actions
are just and ethical.
3. Clear policies and practices reflecting the rights and responsibilities,
benefits and privileges you may expect from LCCH.
4. Equal opportunities and fair treatment.
5. A safe, secure and supportive environment.
6. Compensation which bears a fair and reasonable relationship to our
community and comparable institutions and which also assures equity
within the hospital.
7. A comprehensive program of personal benefits.
8. The establishment of and consistent application of standards of
performance which describe what is expected of all colleagues. You will
receive assistance in attaining standards, goals and continued personal
development.
9. Information and explanation, whenever possible, of the meaning and
reasons for any actions which affect employee assignments, duties or interests.
10. Encouragement for and consideration of employee comments, suggestions or
complaints regarding hospital operations.
11. Job security to the greatest extent possible.
12. Recognition that employees have a life beyond LCCH and of the importance of a
proper balance between work and home.
13. The opportunity for any individual who believes that any human resources policy
or practice is not being fairly applied to them; to present, without fear of
retaliation, their complaint for fair and equitable consideration and resolution.
WHAT LAKE CHELAN COMMUNITY HOSPITAL EXPECTS FROM YOU
1. Your support of the mission, vision and quality policy of LCCH.
2. Your best efforts in serving our patients and their families, physicians, fellow
employees and the community.
3. Personal integrity and accountability, honesty, respect and professional conduct.
4. Positive, constructive participation on a daily basis.
5. Being the person you represented to us when you joined the LCCH community.
6. Upholding the values and performance standards which guide our relationships
and daily activities.
Summary
The Lake Chelan Community Hospital personnel relations philosophy is based on equality, the team approach and the realization that we are all interrelated and interdependent.
We actively promote participation by all in the affairs of our organization. We encourage each individual to take an active approach in solving problems, improving communication and enhancing cooperation with others. This practice makes both the organization and our own personal lives successful and effective.
We empower our people to the maximum extent possible in accord with their acceptance of responsibility and accountability for effective performance.
We have a bias for meaningful action, creativity, problem-solving, risk-taking and service.
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